Privacy Policy

1. Introduction

best park deal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestparkdeal.co.uk and use our services. Please read this Privacy Policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password, account preferences
• Booking Information: Travel dates, vehicle details, parking preferences
• Payment Information: Credit/debit card details (processed securely through payment gateways)
• Identification: Government-issued ID when required for verification

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Device information (type, operating system)
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To process bookings, manage your account, and provide customer support
• Communication: To send booking confirmations, updates, and respond to inquiries
• Payment Processing: To process payments and prevent fraud
• Improvement: To analyze usage patterns and improve our website and services
• Marketing: To send promotional materials (with your consent) and personalized offers
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect and prevent fraud, abuse, and security threats

4. Legal Basis for Processing

Under the UK GDPR and Data Protection Act 2018, we process your personal data based on:

• Contract: To fulfill our contractual obligations (processing bookings)
• Consent: When you have given explicit consent (marketing communications)
• Legal Obligation: To comply with legal requirements
• Legitimate Interests: For business operations, fraud prevention, and service improvement

5. Information Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with:

• Parking Vendors: To facilitate your bookings
• Payment Processors: To process payments securely
• IT Service Providers: For hosting, maintenance, and technical support
• Marketing Partners: For promotional activities (with your consent)
• Analytics Providers: To analyze website usage and performance

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing (where applicable)

To exercise these rights, please contact us using the information provided in Section 11.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the UK/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data in accordance with UK GDPR requirements.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified through our website or via email. The "Last updated" date at the top indicates when changes were last made. Your continued use of our Service after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us: